Customer services

Project number:2600
Opened by:nynke
Opened on:Tuesday, 17 July, 2007 - 16:19
Last modified:Tuesday, 17 July, 2007 - 16:19
Operations:add Case | view all project cases
Focus on web-based "documentation" - using wink and video for tutorials and presentations; domain name reselling; building marketing messages; personal and more fully humane connection building; encouraging feedback and complaints (possibly with recommendations); quick response times to customer requests and complaints.

I've tried a couple of ways to add a pdf: 

http://www.experienceagile.eu/en/node/116

Eventually I  gave up, and resorted to linking both the image and  pdf from Marc's piecemealgrowht blog (wordpress). Besides getting lost in the menus, when I found ways to upload it (upload module or the 'image' button  in the wysiwig editor), it generated the wrong url (something like http://www.experienceagile.eu/en//var/www/files/blablabla.pdf ). That url does not exist, of course.

Any help would be greatly appreciated...

Willem 

I sent this diagram of effects to accompany our response to a request for proposal to "Not For Profit Foundation X". The clients' representative said the diagram spoke to her without the accompanying text that I was planning to write. I'm curious if it does for you too :)

diagram of effects for how more website traffic can help a not-for profit foundation grow an effective community of practice